Privacy Policy

Overview

Annex Network ("Annex," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) ("Privacy Act").

We may update this Privacy Policy from time to time. Any changes will be reflected on our website. By engaging with us, you consent to the collection and use of your personal information as outlined in this policy.

What Personal Information Do We Collect?

"Personal information" refers to any information that identifies you or could reasonably identify you. The information we collect depends on your relationship with us and may include:

• Full name, date of birth, and citizenship
• Contact details (address, phone number, email)
• Identification documents (e.g., driver's license, passport)
• Employment information (e.g., job title, company)
• Banking and tax details
• Information about authorized agents or attorneys
• Information about beneficiaries or legal representatives
• Educational and professional background

We collect only the personal information necessary for our business activities or as required by law. For general inquiries, you may interact with us anonymously or using a pseudonym, but providing personal information may be necessary for certain services.

How Do We Collect Personal Information?

We primarily collect personal information directly from you through:

• Phone calls, emails, and written correspondence
• Business meetings and events
• Investment applications
• Our website contact form

We may also collect information from third parties, including:

• Business partners and representatives
• Recruitment agencies and referees
• Publicly available sources
• Authorized agents or professional advisors

If you provide us with third-party information, you must ensure the third party is aware and consents to the collection and use of their information.

Why Do We Collect, Use, and Disclose Personal Information?

We collect, use, and disclose your personal information to:

• Manage investments and provide services
• Communicate with you about business activities
• Comply with legal and regulatory obligations
• Evaluate job applications
• Respond to inquiries and resolve complaints
• Conduct internal operations (e.g., auditing and record-keeping)

We will not use your personal information for marketing or disclose it to third parties without your consent.

Direct Marketing

We may send you direct marketing communications about relevant business or investment opportunities. You can opt-out of these communications at any time by following the instructions provided or contacting us directly.

Disclosure of Personal Information

We may disclose personal information to:

• Our related entities and shareholders
• Service providers (e.g., IT, administration, legal advisors)
• Financial institutions (for payment processing)
• Government authorities (when required by law)
• Other entities with your consent

These parties must protect your personal information and use it only for agreed purposes.

How We Protect and Store Your Information

We take reasonable steps to protect your personal information through:

• Secure physical storage of documents
• Password-protected IT systems with access controls
• Monitoring employee access and activity

In the event of a suspected data breach, we will assess the impact and notify affected individuals and relevant authorities if necessary.

International Data Transfers

Your information may be stored or processed outside Australia, including in the United States and Singapore. We ensure our service providers comply with Australian privacy laws.

Data Retention and Disposal

We retain personal information for as long as needed to fulfill our business obligations or as required by law. When no longer needed, we will securely delete or de-identify your personal information.

Access and Correction

You may request access to or correction of the personal information we hold about you by contacting us. We will respond within a reasonable timeframe and may verify your identity before proceeding. If we cannot fulfill your request, we will provide reasons in writing.

Complaints

If you have concerns about how we handle your personal information, contact us using the details below. We will acknowledge and respond to your complaint promptly. If unsatisfied, you may contact the legal department as provided.

If you have any questions about this Privacy Policy, please contact us:

What is Advanced Fee Fraud?

Advance fee fraud is a deceptive scheme in which a victim is asked to pay money upfront in anticipation of receiving something of value—such as a product, service, or business opportunity—that ultimately never materializes. This type of fraud is often conducted through counterfeit websites, fraudulent emails posing as official correspondence from the company, or fake social media accounts. Typically, the fraudster insists that a “deposit” or “advance payment” be made before the transaction can proceed. Once paid, the victim receives nothing in return.

For individuals in the United States, additional information and protection resources can be found at: https://www.fbi.gov/scams-and-safety/common-scams-and-crimes/advance-fee-schemes. (Annex Network is not responsible for the content of this external site.)
If you reside outside of the U.S., we recommend checking with your local authorities for guidance on how to report such scams and protect yourself further.

Annex Network has been made aware of individuals fraudulently claiming to represent our company, offering commodities at unusually discounted rates. These individuals are not employees of, affiliated with, or authorized to act on behalf of Annex Network in any capacity.

To lend credibility to their scheme, these fraudsters may use falsified documents bearing the Annex Network logo, business addresses, and even fabricated contracts. They may also create deceptive email accounts resembling official Annex Network communications, and present forged identification documents, including passports.

Annex Network is not liable for any fraudulent contracts, misrepresentations, or reimbursement of funds lost through such schemes.

How to Protect Yourself from Advance Fee Fraud

Be cautious of websites or social media platforms advertising commodity products at significantly discounted prices. Fraudsters often pose as legitimate sellers and request a small percentage of the total order value to be paid upfront—typically via wire transfer. Once the funds are sent, they are rarely recoverable.

Annex Network does not conduct business through private messaging platforms such as Gmail, Facebook, Facebook Messenger, or other unofficial channels.

All official business is conducted through verified corporate communication channels.

If you come across Annex Network products being advertised or sold on a website other than www.annexnetwork.com.au, please treat the source as unauthorized and potentially fraudulent.

If you believe you have been the victim of a fraudulent sales agreement or impersonation involving Annex Network, please contact us immediately through our official channels.